Support
We aim to respond to all active license holders within 2 business days.
Documentation
Installation guides and configuration reference.
Compatibility
Redmine, Ruby and Rails version matrix.
License & activation
How your annual license works.
Open a support request
Include your plugin version and Redmine version for faster resolution. We respond to active license holders first.
Enterprise customers with custom SLAs — email enterprise@redmineshop.com directly.